Carissa Curtis, Upnotch Member, is the Vice President of Customer Success at HRBench.
She has over 15 years of dedicated experience in the SaaS and HR tech domains. She has showcased a proven track record in building and scaling high-performing teams for various technology organizations, ranging from early-stage startups to mature phases.
Throughout her career, Carissa has initiated and expanded new business verticals, witnessing substantial growth from $0 to $6mm ARR. She successfully led a distributed workforce of 20 individuals, accountable for managing a revenue stream of $100mm ARR.
Her core competencies lie in crafting and executing strategies that prioritize customer satisfaction, retention, and expansion. Her remarkable achievements include consistently surpassing quota expectations, nurturing talent acquisition and retention, and establishing sustainable processes for scalable operations.
Carissa would be an amazing mentor to anyone in customer success, particularly first-time managers embarking on their roles and those managing revenue streams and renewal cycles.
To connect with Carissa, sign up today at www.upnotch.com/signup. All mentorships on Upnotch are free. 🧡
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